Our Story
Welcome to Enchanted CRM, led by Leanne, an accomplished professional with over 17 years of dedicated experience in CRM strategy and lifecycle management. With a proven track record of driving transformative change and boosting revenue for leading brands such as Hugo Boss, The Very Group, and Karen Millen, Leanne is renowned for her expertise in optimising customer journeys and loyalty programs. At Enchanted CRM, we go beyond mere specialisation – we are architects of CRM growth, crafting tailored solutions that propel businesses to new heights. From comprehensive strategy development to hands-on implementation, we pride ourselves on delivering tangible results that drive lasting success. Partner with us to unlock the full potential of your customer relationships and achieve unparalleled growth.
Do any of these
RESONATE
with you?
Recruiting and retaining staff is one of the biggest challenges facing social care and one that has got worse since the pandemic. As a result, many councils are becoming reliant on agency staff.
Lack of ROI
You're sending emails but not seeing the financial results...
Recruiting and retaining staff is one of the biggest challenges facing social care and one that has got worse since the pandemic. As a result, many councils are becoming reliant on agency staff.
LACK OF VALUE
You've invested in a CRM platform but aren't extracting its full value.
Recruiting and retaining staff is one of the biggest challenges facing social care and one that has got worse since the pandemic. As a result, many councils are becoming reliant on agency staff.
LACK OF TIME
Email marketing is consuming too much of your valuable time.
Recruiting and retaining staff is one of the biggest challenges facing social care and one that has got worse since the pandemic. As a result, many councils are becoming reliant on agency staff.
LACK OF SUPPORT
Feeling overwhelmed and unsure where to begin?
We're here to assist you...
Craft customer journeys that drive conversions.
Boost your sales through efficient email marketing.
Establish email automation for a set-and-forget approach.
Navigate through data segmentation seamlessly.
What We Offer
CRM audit
CRM Strategy planning
Elevate your business with our specialised CRM services. Our CRM audits meticulously evaluate your system for optimal performance, while our expert strategy planning ensures seamless alignment with your business objectives. Unlock the full potential of your CRM investment with our tailored solutions.
Email Templates
Email Builds
Revitalise your email marketing with our Email Templates & Builds services. We excel in crafting visually appealing and strategically designed email templates that captivate your audience. Our expert team ensures seamless integration and responsiveness across various platforms, delivering a compelling and effective communication tool for your business. Elevate your email campaigns with our customised templates and builds tailored to enhance engagement and drive results.
Segmentation Builds
Retention / RFM Modelling
Enhance your marketing precision with our Segmentation Builds service. We specialise in creating targeted audience segments, allowing you to tailor your messages for maximum impact. Additionally, our Retention/RFM (Recency, Frequency, Monetary) Modeling service utilises advanced analytics to optimise customer retention strategies. Leverage our expertise to refine your marketing approach, delivering personalised content to specific segments and maximising customer engagement for sustainable business growth.
ESP Migration
Reporting
Seamlessly transition your email marketing strategy with our ESP (Email Service Provider) Migration service. We ensure a smooth and efficient transfer, minimising disruptions while optimising features for enhanced performance. Our Reporting services provide in-depth insights into your email campaigns, offering valuable analytics and metrics to refine your marketing strategies. Trust us to streamline your email operations, from migration to detailed reporting, for a more effective and data-driven email marketing approach.
Who we work with
Let's Talk...
